DoorDash has introduced a worker reward program in New York City that gives highly rated and highly productive workers early access to scheduling, as well as the potential to earn weekly bonuses. This change makes DoorDash delivery work more similar to a traditional, full-time job with predictable hours for those high-frequency Dashers, at the expense of flexibility for low-frequency, highly contingent workers.
The company has also changed its compensation model starting March 4, after altering its tipping structure and hiking consumer fees in the city in response to a New York City law that requires delivery companies to pay an hourly minimum of $17.96. DoorDash will now pay its workers $17.96 per hour of active time before tips, a departure from the “Alternative Method” allowed under the rule it had previously used.
According to the New York City Department of Consumer and Worker Protection, the data included in reports submitted by the delivery apps show the volume of deliveries in the city has remained steady since the wage increase took effect.
